How Lookout Elevated Partner Experience with Embrace.ai and Impartner

Lookout transformed its partner ecosystem by integrating Embrace.ai’s conversational assistant into its Impartner-powered PRM.

This AI-driven approach enabled 24/7 self-service, reduced first-level support costs by 40%, and cut repetitive tasks for partner managers by 60%.

With deeper insights into partner behaviors and real-time sentiment tracking, Lookout is now delivering a smarter, more scalable, and data-driven partner experience, freeing up internal teams to focus on high-impact strategic initiatives.