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LastPass Playbook: Career Pathing & Organizational Design to Scale Channel Partner Teams

Scaling a High-Performance Channel Partner Team: The LastPass Career Pathing Guide

Download Now

In this guide, Jessica Couto, VP of Global Channels and Alliances at LastPass, shares a proven framework for scaling successful channel partner organizations through intentional career pathing and organizational design.

Learn how to define key channel roles, develop talent across multiple levels, and model ROI to justify headcount expansion. Whether you're building a partner program from the ground up or optimizing an existing team, this resource offers actionable insights to accelerate growth and drive measurable impact across your partner ecosystem.

About the Author

With over 24 years of experience in sales, Jessica Couto is a results-driven channel leader known for building and scaling high-performing global partner ecosystems across both on-premises and cloud solutions. She has a proven track record of driving revenue through strategic partnerships with multi-million and billion-dollar organizations, working in tight alignment with marketing, sales, operations, and finance teams to deliver measurable results. Jessica maintains trusted relationships with top executives across Federal, MSSP, SI, distributor, and reseller channels, enabling her to cut through market noise and accelerate pipeline growth. She excels in designing award-winning partner programs, leading successful transitions from direct to channel sales models, often achieving over 50% of revenue from the channel within 12 months, and implementing high-ROI spiff and incentive strategies that capture partner mindshare. Whether helping cybersecurity startups enter the market or enhancing go-to-market execution for established enterprises, Jessica brings a bold, execution-focused approach that consistently delivers scalable, partner-led growth.

Profile Photo of Jessica Couto